FREQUENTLY ASKED QUESTIONS

Membership and Program FAQ

How do I sign up for a membership

How do I sign up for a membership

View membership options here

Select “Buy Now”

Fill in required fields (First Name, Last Name, Email Address) and select “Continue”

Continue through all required steps

Reserving a court

Login to Club Automation

Select “Reserve a Court”

Under “MAKE A NEW RESERVATION”

Select required fields

Select “Search”

Choose a Time

Select “Confirm”

Select “Ok”

Editing a Court Booking

Login to Club Automation

Select “Reserve a Court”

Under “YOUR RESERVATIONS” locate the court time

Select “Edit”

Make the desired changes and select “Save”

Cancelling a Court Booking

Login to Club Automation

Select “Reserve a Court”

Under “YOUR RESERVATIONS” locate the court time

Select “Cancel”

Select “Yes”

Registering for a Junior Program

Login to Club Automation

Select “Register for Programs”

Click on the program’s name or select “View”

Scroll down and select “Sign Up” for desired program

Select the profile of the person you are registering for the program.

Select “Add a New Family Member” if your child doesn’t appear as an option

Fill in required fields and select “Add”

Select “Add to Cart”

Select “Cart” (top right corner)

Select “Submit Payment”

If you’d like to pay in installments, please email [email protected]

Registering for an Adult Clinic

Login to Club Automation

Create an account, if you don’t already have one

Select “Classes”

Click on the Class name or select “Learn More”

Scroll down and select “Sign Up” for desired program

Select the profile of the person you are registering for the program.

Select “Register”

Select “Ok”

Viewing/Printing Receipts

Login to Club Automation

Select “View My Statement”

On the right Select “Month”

Select “Payment Status”

Select “Transaction Type”

Select “Search”

To print:

Select “Generate PDF”

Select “Month”

Select “Generate”

Completing a Payment on a Pending Transaction

Login to Club Automation

Select “Pay My Bill”

Select Account

Select “Statement Balance” or “Current Balance”

Select “Continue”

Editing Your Profile

Login to Club Automation

Select “View My Info”

Scroll to the desired category:

Personal Information: select “Edit”

Billing Information: select “Edit”

Paying For: select “Add a Family Member”

What are the benefits of becoming a member?

Members receive discounts on program fees, can book courts without restrictions, bring a guest, have priority registration and access to exclusive events. Priority Access to Lessons, Clinics, and all Programming, Mens, Womens’ Mixed Leagues, Drop In’s and Social Events, Free Assessment and Rating.

Complimentary (Limited) Membership at Toronto Tennis City for SmartVMC Racquetsports by ACE Members!

ACE is pleased to offer members of our Vaughan club the opportunity to book 2 courts per month at Toronto Tennis City (185 Balliol St., near Yonge and Davisville). These reservations must be within 24 hours of the court booking. Please follow the steps below to create your Toronto Tennis City account.You can access the website by clicking here and selecting “Register Public Programs” under the logo (top left corner) to create an account. Once completed, please email Mera Rashid at [email protected] to let her know that you have completed your profile.

"Until December 31st, 2024, members will receive a complimentary, limited, membership (2 court bookings per month, reservations must be made within 24 hours of the court booking) at Toronto Tennis City,Toronto’s most unique tennis destination located at Yonge and Davisville which provides its members with year round access to red Italian clay courts, a beautiful clubhouse with state of the art LED lighting and first rate adult programs and service oriented staff."

Do I need a membership to participate in programs?

No, you do not need a membership to sign up for programs. However, non-members will be charged a higher fee for participation in programs, groups activities, lessons, events. Non-members can not book courts or benefit from member privileges.

What is the cost difference between member and non-member program fees?

The exact difference in fees varies by program. Details on specific costs can be found on the Club Automation platform.

Are juniors required to have a membership to participate in programs?

No, juniors do not need a membership to participate in any of the junior programs.

Juniors enrolled in 3 or more days in any high performance program will receive a complimentary membership. 

Juniors enrolled in 2 or less days in any of our junior programs who also want to book a court will need to get a membership.

$270 annual or $25 / month

What kind of junior programs do you offer?

We offer programs for all levels of play from Beginner Learn to Play programs to High Performance programs. Anyone interested in a High performance program need to be assessed first. The assessment is complementary.

What adult programs do you offer?

We offer a variety of programs including tennis and pickleball. These programs cater to different skill levels, from beginners to advanced players. Please click here for our adult programs

Where are you located?

We are located at 775 Applewood Crescent, Vaughan, ON L4K 5C7 - at the Vaughan Metropolitan centre.Learn more about us by visiting our website ace-allcanadianenterprises.ca. Please use 100 Edgeley Blvd as the main address on your gps.

Who do I contact for further questions or assistance with registration?

For any additional questions or help with registration, please contact our club office via phone 905.632.9500 or email, [email protected] - Our staff is happy to assist you.

Is this a year round Club?

Yes we put up a bubble / dome at the beginning of October.

Are there court fees?

Yes please click here to see our court fees.

Cancellation / refund policy for membership

Membership is a 12 month commitment- paid monthly or annually- Members are not able to cancel before the 12 month term is up. There are no refunds.